📜 Terms of Service

1. Service Kya Hai

Viralytics ek SaaS hai jo creators ke liye AI content tools (scripts, captions, designer, video tools, scheduling, multi-platform publishing via official APIs, research aur billing) deta hai — subscription basis pe.

2. Account

• Registration me sahi information deni hai. Account share karna mana hai.
• Security aapki bhi zimmedari — password strong rakho.

3. Acceptable Use (Mana Hai ❌)

• Spam, bulk DM, fake engagement, scraping, ya kisi bhi platform (Instagram/Facebook/YouTube) ke Terms ko todna.
• Illegal/hateful/copyright-chor content upload ya publish karna.
• Kisi aur ka personal data bina permission collect karna.
• Service ko reverse-engineer ya abuse karna.

Rule todne pe account deactivate ho sakta hai (Admin HQ se) — pehle warning dene ki koshish karenge.

4. Aapka Content

Aapke uploads/content ka malik AAP ho. Hum sirf aapke kehne pe use process/publish karte hain. Publish karne ka right sirf itna chahiye ki service de sakein — koi ownership claim nahi.

5. Official APIs Only

Publishing sirf official Meta Graph API / YouTube Data API se hoti hai. Un platforms ki apni policies lagu hoti hain; unke platform rules ka palan aapki zimmedari hai.

6. Subscription & Payments

• Plans dashboard me listed hain (monthly/yearly). Payments UPI se li jati hain.
• Activation manual verification ke baad hota hai (aam taur pe 24 ghante ke andar) — owner UPI app me payment verify karta hai. Ye honest manual process hai, koi auto-charge nahi.
• Galat/fake UTR = request reject. Ek UTR ek hi baar use ho sakti hai.
• Plan expiry ke baad account FREE tier pe aa jata hai (data delete nahi hota).

7. Refunds

Hamari Refund Policy alag page pe hai (https://viralytics-k4uk.onrender.com/legal/refund) — please padh lein.

8. Koi Guarantee Nahi (Honest) 🙏

Viralytics views, followers, viral hona, ya earning ki koi guarantee nahi deta. Ye tools aapka kaam fast/better banate hain — results content quality + consistency + platform algorithms pe depend karte hain.

9. Service Availability

Best-effort uptime (koi 100% SLA nahi). Maintenance pe pehle batane ki koshish karenge. Third-party APIs (Meta/Google) ka outage hamare control me nahi.

10. Liability

Law jitni ijazat deta hai utni extent tak, service "as-is" hai; kisi indirect loss (earnings/business loss) ke liye liability nahi — maximum liability pichle 3 mahine ke fees tak limited hai.

11. Termination

Aap kabhi bhi account delete karwa sakte ho (privacy page ka deletion process). Hum abuse pe account suspend/deactivate kar sakte hain.

12. Governing Law

India ke laws lagu honge; disputes India ke courts me.

13. Contact

Viralytics — Email: viralytics.support@gmail.com — India

Ye template general guidance ke liye hai — public launch se pehle lawyer/CA se review karwa lena. Last updated: 2026-09-10.